Matthew Carter Graphic Design is committed to protecting the privacy of its users.
This notice covers:
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what information we collect
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who we share information with
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where we store information
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your data protection rights
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how to complain
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updates to our privacy notice
This notice relates to our business activities and website: www.matthewcarter.design
Any questions or comments about our privacy policy, email matthewcarter.design@gmail.com
What information we collect from you
We collect information when you:
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ask about our services
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request a quote
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use our services
This includes personal information, such as your
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name
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company name
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email address
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phone number
Under the General Data Protection Regulations (GDPR), the lawful bases we rely on for processing this information are:
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consent
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contract
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legitimate interest
See the ICO website for information about lawful bases for processing.
We also collect non-personal information on our website using cookies.
Who we share information with
We don’t sell your information to anyone. We’ll only pass information on to third parties, such as print suppliers, if it’s necessary for completion of your work or to provide you with a service.
We reserve the right to pass information on to any law enforcement, regulatory body, government agency, court or other third party where we believe it’s necessary to meet legal obligations.
Where we store information
We store information in the cloud, using a secure system, and on our physical devices.
We take security seriously. We protect information from loss, misuse or unauthorised access or disclosure:
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by keeping stored data to a minimum
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using password and security best practice
However, no method of transmission over the internet or electronic storage is 100% secure and we can’t guarantee that information will remain free from unauthorised access, use, disclosure or alteration. We’ll tell you immediately about any unauthorised access to your personal information or other security breach.
Your data protection rights
Under data protection law, you have the right to:
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access: you can ask us for copies of your personal information
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rectification: you can ask us to correct personal information you think is inaccurate or incomplete
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erasure: you can ask us to delete your personal information
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restriction of processing: you can ask us to restrict the processing of your information in certain circumstances
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object to processing: you can object to the processing of your personal information in certain circumstances
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data portability: you can ask that we transfer your personal information to another organisation or to you, in certain circumstances
Email matthewcarter.design@gmail.com if you would like to exercise any of these rights. We’ll respond within 30 days.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at matthewcarter.design@gmail.com.
You can also complain to the Information Commissioner’s Office (ICO) if you’re not happy with how we’ve used your data:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113
Updates to our privacy notice
We might occasionally update our privacy notice and any changes will be in effect immediately once posted on this page. We encourage you to review this notice from time to time to make sure you understand how your personal information will be used. By using our services, you’re agreeing to our privacy notice.
Last updated: 19 November 2021